Terms, Conditions and Refund Policy
Interpretation and Definitions
Interpretation The capitalized terms in this Returns and Refunds Policy have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.
Definitions For the purposes of this Returns and Refunds Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to Dainin BC.
- Service refers to the services provided by the Company.
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment This Returns and Refunds Policy outlines the conditions under which You may request a refund and how those requests are handled by the Company. By purchasing our services, you agree to the terms laid out in this policy.
Refund Eligibility Refunds are available under the following conditions:
- Services not delivered as described.
- Inability to resolve issues that arise during our engagement. Refunds are not available for services that have been completed, any purchases made on your behalf, or if the refund request is made more than 30 days after the date of purchase.
How to Request a Refund To initiate a refund request, please contact us via email or phone (details available on the contact page). Provide a detailed explanation for your request. We will review your request and respond within 10 business days.
Refund Processing If your refund request is approved, we will process the refund using the original method of payment within 10 business days.
Governing Law This Returns and Refunds Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is located. If You are a resident of another country, you may be entitled to certain mandatory provisions of the law of your country of residence.
Dispute Resolution If You have any concerns or disputes about a service, You agree to first attempt to resolve the issue informally by contacting the Company directly.
Severability If any provision of this Policy is found to be unenforceable or invalid under any applicable law, such invalidity or unenforceability shall not render this Policy unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
Amendments to This Policy We reserve the right to amend or update our Returns and Refunds Policy at any time as it becomes necessary, and changes will be effective immediately upon posting to our website. We encourage you to periodically review this policy to stay informed of updates.
Contact Us If you have any questions or concerns regarding this Returns and Refunds Policy or need assistance with a refund request, please contact us.
Effective Date This Returns and Refunds Policy is effective as of 17th February 2023.